SMS TERMS OF SERVICE


Effective Date: November 2, 2026


These SMS Terms of Service govern text message communications between Tons of Tires South East ("we," "our," or "us") and customers who opt in to receive SMS/text messages from our business.


By opting in to receive text messages from Tons of Tires South East, you agree to the following terms.


1. Types of Messages


Customers who provide consent may receive the following types of text messages:


  • Conversational and customer service messages.
  • Informational messages regarding tire sales and services.
  • Towing and roadside assistance updates.
  • Appointment confirmations and reminders.
  • Tire delivery and installation notifications.
  • Promotional and marketing messages, when authorized.

Messages will be consistent with the type of consent provided by the customer.


2. Message Frequency


Message frequency may vary depending on your service requests, appointments, and communication preferences.


You may receive multiple messages related to a requested service.


3. Message and Data Rates


Message and data rates may apply depending on your wireless carrier and mobile phone plan.


Tons of Tires South East is not responsible for charges imposed by your wireless carrier.


4. How to Opt In


Customers may opt in to receive SMS messages through our website forms, service request forms, or other approved communication methods.


By submitting your telephone number and affirmatively consenting to receive text messages, you authorize Tons of Tires South East to send messages consistent with the consent you provided.


Marketing messages require the appropriate marketing consent.


Consent to receive text messages is not required to purchase goods or services from Tons of Tires South East.


5. How to Opt Out


You may opt out of receiving SMS messages at any time.


To stop receiving messages, reply:


STOP


After receiving your STOP request, we will send a confirmation message and discontinue the applicable text messaging program, except for messages permitted by law.


You may opt in again by following the applicable enrollment process.


6. Help and Customer Support


For assistance with our SMS program, reply:


HELP


You may also contact Tons of Tires South East directly.


Phone: 317-492-9445


Address: 2518 N Sherman Dr, Indianapolis, Indiana 46218


7. Supported Carriers


Wireless carriers are not liable for delayed or undelivered messages.


Message delivery may be affected by carrier availability, network conditions, and other circumstances beyond our control.


8. Privacy and Information Sharing


Your privacy is important to us.


We collect and use your telephone number and SMS consent information to provide the messaging services you have requested.


No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing or promotional purposes.


We may use service providers to facilitate the delivery of text messages. These providers are authorized to use information only as necessary to provide messaging services on our behalf.


For additional information, please review our Privacy Policy.


9. Changes to These Terms


Tons of Tires South East reserves the right to modify these SMS Terms of Service at any time.


Updated terms will be posted on our website with a revised effective date.


10. Contact Information


Tons of Tires South East


2518 N Sherman Dr
Indianapolis, Indiana 46218


Phone: 317-492-9445


By opting into our SMS program, you acknowledge that you have read and agree to these SMS Terms of Service.